FAQ

General Information

→  The Scott Hotel is a 3-star property.

→  The hotel has 8 floors.

→  The hotel was last refurbished in 2020.

→  The hotel’s VAT number is BE 0893 583 301.

→  The hotel is a non-smoking property. In case of violation of smoking regulations, a cleaning fee of €100 will be charged. Guests are kindly asked to only smoke outside, in front of the property, where a standing ashtray is provided.

Location & Access

→  The hotel’s address is Place Loix 1, 1060 Brussels.

→  Hereunder, you can find a detailed instruction on how to reach The Scott Hotel from Brussels’ airports:

FROM Brussels Airport (BRU):

BY TRAIN:

Take a train from the airport to Gare de Bruxelles-Midi/Station Brussel-Zuid (Brussels South Train Station). Then take the subway Line 2 (direction Elisabeth) or Line 6 (direction Elisabeth) to Hôtel des Monnaies/Munthof stop. The hotel is located approximately 400 meters away and a 5-minute walk from the subway stop.

Website: https://www.brusselsairport.be/en/passengers/access-parking/train

BY BUS:

Take the bus Line 12 and ride 8 stops to Trône/Troon stop as it offers a connection with the subway (Line 2 or 6). Then take the subway Line 2 (direction Simonis) or Line 6 (direction Roi Baudouin/Koning Boudewijn) to Louise/Louizastop. The hotel is located approximately 550 meters away and a 7-minute walk from the subway stop. 

Website: https://www.brusselsairport.be/en/passengers/access-parking/bus/public-bustransport

BY TAXI:

Website: https://www.brusselsairport.be/en/passengers/access-parking/taxi-and-limousine-services


FROM Brussels South Charleroi Airport (CRL):

BY BUS:

The best and cheapest option would be the Flibco Shuttle Bus which takes around 55 minutes and costs around €20 per person. Please check the website we have provided below to find out more information.

Website: https://www.flibco.com/en

BY TAXI:

Website: https://www.brussels-charleroi-airport.com/en/parking-access

→  Unfortunately, there is no private parking at the hotel. However, you can park your car on the street, it is payable from Monday to Saturday (09:00 AM to 06:00 PM) and costs up to €21 for every 4 hours. Street parking is free on Sunday and Public Holidays. There are other alternative parking garages that can be found nearby:

  • Indigo Louise(Rue deLivourne 11, 1060 Saint-Gilles) – located approximately 400 meters away and a 6-minute walk from the hotel.

Website: https://www.indigoneo.be/en/parkings/14923/parking-louise

  • Q-Park Louise(Rue Capitaine Crespel 27, 1050 Brussels) – located approximately 800 meters away and a 12-minute walk from the hotel.

Website: https://www.q-park.be/en-gb/cities/brussels/louise/

  • Interparking Stéphanie-Louise (Avenue Louise 83A, 1060 Brussels) – located approximately 450 meters away and a 7-minute walk from the hotel.

Website: https://www.interparking.be/en/find-parking/Stephanie—Louise/

→  Reservation is not required but is recommended for all the parking options listed above.

→  The tariff can vary depending on how long and which place you choose to park. Please view the websites we provided above to find out more information.

→  Most public parking garages provide electric charging stations. However, there are options to charge your electric car at one of these locations listed below:

  • EnergyVision (Place Loix 6, 1060 Saint-Gilles) – located approximately 60 meters away and a 1-minute walk from the hotel.
  • EnergyVision(Rue Berckmans 92, 1060 Saint-Gilles) – located approximately 80 meters away and a 1-minute walk from the hotel.
  • TotalEnergies (Rue de la Source 12, 1060 Saint-Gilles) – located approximately 300 meters away and a 4-minute walk from the hotel.
  • EnergyVision(Rue Dejoncker 51, 1060 Saint-Gilles) – located approximately 350 meters away and a 5-minute walk from the hotel.

→  Villo! is a bike rental service with 350 locations throughout the Brussels region.

The nearest rental point,074–PLACE LOIX / LOIXPLEIN, 1060Saint-Gilles, is located approximately 30 meters away and a 1-minute walk from the hotel.

Website:https://www.villo.be/

→  Here is a map of Brussels’ public transport (metro, tram, bus) which might be helpful for your whole trip:

http://www.stib-mivb.be/irj/go/km/docs/resource/Dynmaplan/index.html#en

You can also check real-time updates& timetables of the lines here:

http://www.stib-mivb.be/horaires-dienstregeling2.html?l=en

→  The nearest airport, Brussels Airport(BRU), is located approximately 16 km away and takes 26 minutes by car from the hotel. The airport is also reachable via public transport.

→  The nearest train station,Gare de Bruxelles-Midi/Station Brussel-Zuid (Brussels South Train Station), is located 1.8 km away and reachable via public transport.

→  The Scott Hotel is located conveniently between two metro/subway stations:

  • Hôtel des Monnaies/Munthof – located approximately 400 meters away and a 5-minute walk from the hotel.
  • Louise/Louiza – located approximately 550 meters away and a 7-minute walk from the hotel.

→  The hotel is located approximately 2 km away and a 25-minute walk from the centre of Brussels. 

→  The nearest ATM, ING Bank (Place Louise 7, 1060 Saint-Gilles), is located approximately 550 meters away and a 8-minute walk from the hotel.

→  The nearest pharmacy, Pharmacie Regniers (Rue Berckmans 101, 1060 Saint-Gilles), is located approximately 100 meters away and a 1-minute walk from the hotel.

Reservation

→  A twin room has two single beds, whereas a double can have either a queen-sized bed or a king-sized bed.

→  A credit card is required to book a room with us through online reservation. However, cash payments are accepted upon your arrival, if you wish to settle the amount with this method. For walk-in guests, cash payments are also accepted if a deposit is guaranteed.

→  Please check the details of your reservation, the hotel offers differ from one travel agency/website to another.If you book directly on our website, we offer room only as well as breakfast included, and you can make your choice.

→  Breakfast price is €16 at the hotel.

→  International Continental Breakfast Buffet is served at the hotel. Gluten-free alternatives are available upon request. Please let us know your dietary restrictions in advance so we can best accommodate you throughout your stay.

→  Breakfast is served at the hotel from 07:00 AM to 10:00AM during weekdays, and from 07:30 AM to 11:00 AM on the weekends.

→  Unfortunately, our guest rooms are not equipped with facilities for guests with disabilities.

→  Yes, our hotel has 14 Publisher’s rooms in total that are suitable for families up to 4 people and 1 baby.

→  Both, most of the rooms have a shower, only a limited number of them has a bathtub. There are 28 rooms with bathtub in total (all room categories combined). If you want to book a room with bathtub, please leave your request with us and we will try our best to accommodate you depending on our availability.

→  If you haven’t received your booking confirmation, please contact info@thescotthotel.be.

→  For group reservations, please send your request to groups@thescotthotel.be.

→  Depending on your booking choice, the cancellation policy can differ. Please check your reservation confirmation under Cancellation Policy for more detailed information.

Refundable:

  • Cancellation is free of charge up to 24 hours prior to arrival.
  • In case of late cancellation and no-show, the first night will be charged.

Non-refundable:

  • This reservation cannot be cancelled or amended.
  • The guest will be charged the total price if they cancel anytime.

→  Business rates are only available to exclusive Corporate Contract guests. For a detailed offer, please send your request to info@thescotthotel.be.

→  Unfortunately, we do not have connecting rooms.

→  Yes, Wi-Fi is accessible in common areas and all rooms.

→  Unfortunately, pets are not allowed at the hotel.

→  Yes, baby cots are only available upon request at least 24 hours before your arrival, and they are completely free of charge.

→  Unfortunately, there are no extra beds available at the hotel.

→  Yes,a small work desk with chair and Wi-Fi connection are available in all rooms.

→  All bathrooms in the hotel are fitted with wall-mounted hairdryers.

Check-in and Check-out

→  Check-in at the hotel is possible from 03:00 PM.

→  Upon check-in at the hotel, guests must show a valid ID/passport and credit card.

→  For a room on a high floor, we kindly ask you to contact us directly at info@thescotthotel.be, and we will do our best to deliver your request depending on our availability.

→  For an early check-in, we kindly ask you to contact us directly at info@thescotthotel.be, and we will do our best to satisfy your needs depending on our availability.

→  Yes, a security deposit of €100 to cover potential damage and any incidental charges that may incurred during your stay will be required upon check-in. This deposit will be collected either in cash, by credit card or by bank transfer, and you will be fully refunded upon your check-out if an inspection found no damage to the accommodation.

→  Check-out at the hotel is possible is until 12:00 PM.

→  Late check-out is exclusively subject to availability and approval by Reception. It can cost up to €10 per extra hour.

→  Yes, we accept Visa, MasterCard, JCB, and American Express.

→  The city tax is €4.24 per room per night.

→  Yes, Reception is available 24 hours.

→  English, French, Dutch, Italian, and Spanish.

→  Yes, we can look after your luggage whether it’s before your check-in or after your check-out time. We will store your luggage free of charge and provide you with luggage tags for you to come pick them up at your convenience.

Hotel Facilities & Services

→  Unfortunately, we do not have a restaurant on site.

→  Unfortunately, we do not have a bar at the hotel. However, at our Reception, we provide refreshments 24/7,namely, coffee,a small selection of bottled Belgian beers, and other alcoholic beverages. The menu is displayed at the reception desk.

→  Unfortunately, we do not have a spa. However, the nearest spa, Bo Beau spa (Avenue Louise 117, 1050 Bruxelles), is located approximately 600 meters away and a 9-minute walk from the hotel.

Website: https://bobeauspa.be/

→  Unfortunately, we do not have a fitness centre/gym. However, the nearest gym, Basic Fit Gym (Place Julien Dillens 1, 1060 Saint-Gilles), is located approximately 350 meters away and 4-minute walk from the hotel.

Website: https://www.basic-fit.com/en-be/home

→  Unfortunately, we do not have a swimming pool.

→  Unfortunately, we do not provide room service.

→  Unfortunately, we do not provide turndown service.

→  Unfortunately, we do not provide laundry & ironing services.However, the nearest laundromat, Salon LavoirBerckmans(Rue Berckmans 66, 1060 Saint-Gilles), is located approximately 70 meters away and 1-minute walk from the hotel.

Others

→  Please send your request to info@thescotthotel.be, except if your payment was made through a third party such as Expedia or a travel agency.

→  Please send your request to info@thescotthotel.be and it will then be forwarded to the manager for an offer.

→  Please send your question to info@thescotthotel.be or call the reception desk at +32 (0)2 541 48 98.



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